Natalie, thank you for your endless enthusiasm in managing our property. Your work ethic is amazing and its so lovely dealing with somebody who actually follows through and knows what they are doing. We would certainly recommend you to everyone who needs a Quality Reliable Property Manager.I

We have recently changed management of our properties to Natalie and the difference is unbelievable. The attention to detail and follow up is sensational. My only disappointment is that we didn’t move a lot early. Not only for our sakes as owners but I am sure for our tenants as well. Great Work Natalie!

I met Natalie through a business networking event and I am very glad to have given her my rental property to manage. She has just secured a new tenant at a considerably higher rent within only a few days of me providing her authorisation on the property. I’m thrilled! We spent 5 years working with a larger agency and their service was appalling. Natalie is thorough, efficient and on the ball. I’m looking forward to a continued relationship with her.

Natalie Jacotine recently let my ground floor unit, and I could not have been happier with the way she achieved for me. She conducts a very professional and detailed tenant interview process, and makes it easy to tick off items such as landlord's insurance, smoke alarm service and bill payments. She always communicates promptly and clearly by phone and by email. She is a good judge of people, and gave me great practical advice re giving the unit a face lift before re-tenanting. I also really like the layout she uses to keep track of the financial information for my unit, easy to read and follow. She uses her well thought out strategies for advertising, tenant selection and ongoing property management in a friendly, positive and efficient way. Thanks so much Natalie!

This is the first time I have used Jacotine Property Group to manage my property. Natalie took immediate control of the situation and handled it all professionally and efficiently. Within less than a week of advertising she secured me an excellent tenant. Having used other agencies in the past, I found this experience to be superior to other larger Firms – I received personal service from the Director of the business and an excellent and speedy result to tenant my property with minimal hassle and inconvenience to my family.

Natalie is an extremely efficient and professional property manager. What I love about her approach is that she seeks win-win outcomes. While she has the owner best interests at heart, she understands the importance of looking after tenants. To achieve this result she communicates regularly, documents her activities and is very skilled at holding body corporates accountable. She is diligent, experienced and knowledgeable and I highly recommend Natalie to individuals who want to know that their investment property is being given great care.

Thanks Natalie for your fabulous service! Having had a very bad experience with a property manager at a large real estate agency we decided to go with Natalie at Jacotine Property Group. We couldn’t be happier! Natalie is professional, a great communicator and advises us and deals with any problems that occur from time to time with any rental property. We have no hesitation in recommending Natalie to look after your property.

From my first contact with Natalie all the way through the process, she has been fantastic. Natalie took the time to let us view the property out with the arrange inspection times and when we told her we had to move quickly due to another property we were keen on, we had references completed and contracts signed within 4 hours of our initial viewing. Natalie is highly responsive (and I mean replies to texts/emails) within minutes and has always gone out of her way to keep us updated or give us additional information. Moreso, Natalie is just a nice and honest person who wants both her landlords and tenants to get the same result and goes out of her way to achieve. I would highly recommend using Natalie, you will receive a fantastic service! Liam Kelly

Just letting you know I found a property so I'm sorted .... I'd like to thankyou for your quick responses and kind offer to show me your property outside inspection times which is a whole lot more than I received from some of your competitors Wish you good fortune Kind regards

“Natalie was recommended to us through a friend and I cannot thank my friend enough. We had already contacted a couple of agents from big firms and were extremely impressive with the options. I was literally about to press ‘send’ to sign up another agent when Natalie contacted me. I can honestly say thank you serendipity! She has been incredible and I would recommend her to anybody for her knowledge of the market, integrity (yes, really) and ability to be genuinely personable. We were moving overseas and I was eager to get the deal done and as a result I was ready to drop the rental price very (too) quickly. Without her expertise and calmness we would have pushed for a lot less than Natalie negotiated. When my urgency (panic) reared it’s ugly head Natalie’s response was “Wait, I am not going to give your property away”. It rented in 15 days and we are very happy. We leave Australia confident in the knowledge our home will be managed to an extremely high standard, for us and our tenants. We are so confident in Natalie we have also requested Natalie manage our investment property (hopefully for years to come!). Put simply, Natalie told she has 25 years experience in the industry and it shows in every way. She knows the market and knows people but her point of difference is, she has integrity."